Course curriculum

  • 1

    MC Administrator or Group Administrator User Roles

    • Introduction to being a MC User Account Administrator or Group Administrator
  • 2

    Starting My Administration Day

    • Welcome to MC Activate Account

    • MC Employees How to use the Kiosk Dashboard

    • MC User Role Views Dashboards and Accessible Functionality
  • 3

    MC Job Admin & Group Admin Tools

    • How to Add a Note with Reminder Date

    • MC Working Open Tickets

    • Creating Teams

    • MaidCentral Understanding Teams

    • Creating Zones

    • MaidCentral Understanding Zones

    • Advanced Mapping and Routing Tools

    • Job Schedule Solving Requirements and Changes

    • Using the MC Job Schedule

    • Using the MC Master Schedule

    • Using the MC Employee Schedule

    • Empower Your Employees and Drive Engagement

    • SetUp Your Sales Dashboard Settings

    • MaidCentral Real Time Booking & Availability Calendar

    • Maximize the Lifetime Value of Every Client
  • 4

    MC 2.0 Quoting Tool

    • MC 2.0 Setting Up Your Availability Calendar

    • MC 2.0 Quick Overview

    • MC 2.0 Quoting Tool Setting Up Your Questions

    • MC 2.0 Scope Groups Overview

    • MC 2.0 Scopes of Work General Settings

    • MC 2.0 Scopes of Work By Room

    • MC 2.0 I&J Records Report Overview
  • 5

    WHAT IF Series - How to Correct Different Items for your Techs from inside your Office

    • MC WHAT IF I need to edit the pay amount for a technician on a job

    • MC WHAT IF I need to edit the pay type for a technician on a job

    • MC WHAT IF I need to add a time clock for a technician

    • MC WHAT IF I need to edit a time clock for a technician

    • MC WHAT IF a Technician Couldn't Check In/Out of a Job

    • MC WHAT IF a Technician Needs Their Time on a Job Edited
  • 6

    Group Administrator Access Only

    • MC User Account Role Group Administrator